Cloud Telephony in Shipston-on-Stour

What is different about cloud telephony in Shipston-on-Stour

Rural Warwickshire has the oldest phone infrastructure we deal with and the most to gain from leaving it. A lot of businesses around Shipston, Stratford and towards Banbury are still on analogue or ISDN lines into buildings that are listed or converted, where adding a line is a genuine project rather than an order. Cloud telephony sidesteps most of that, because the system stops being something installed in the building at all.

The catch is the connection underneath, and out here that is the real conversation. Voice needs very little bandwidth but it does need a stable route, and some of these premises are on a line that is fine for email and marginal for calls. Where that is the case the honest answer is to fix the connection first, or to carry voice over 4G as a second path, rather than sell a phone system that will sound poor.

Questions we get asked in Shipston-on-Stour

Our building is listed and adding lines is difficult. Does that rule out a new phone system?

It usually rules out the old kind. A cloud system has nothing installed in the building beyond handsets, so there is no cabinet, no new line into a listed structure and no consent to chase. Wiring for desk phones can still need thought, which is one reason we often use the app on existing devices in buildings like these.

Our broadband out here is not brilliant. Will calls actually sound alright?

That is the right question to ask first, and sometimes the answer is no until the connection is dealt with. Voice needs very little bandwidth but it needs a stable route, so we test what you have before quoting. Where the line is marginal, a 4G path for voice or a better circuit comes before the phone system, not after it.