Services & Solutions

Start from the problem, not the product

Almost nobody arrives looking for “SIP trunking”. They arrive because something has broken, changed or become expensive. These are the five reasons people actually get in touch, and where each one leads.

• Your lines are analogue or ISDN

  The UK network they run on closes in January 2027, and stop sell means you cannot change anything on them now. This is the most common reason people call, and the one with a fixed deadline.

  The 2027 switch-off

• Your bill has crept up and nobody knows why

  Usually a mix of out-of-contract rates, lines nothing is plugged into any more, and mobile tariffs bought for a headcount that has changed. We will read the bill and tell you if you are already on a fair deal.

  Free telecoms review

• People have stopped working in one place

  Home, hybrid and on-site staff all answering the same number, without anyone forwarding calls to a personal mobile. If your business already lives in Microsoft Teams, the phone system can live there too.

  Microsoft Teams calling

• The connection is the thing letting you down

  Calls breaking up, a site that drops out, or a warehouse where the signal dies halfway down the racking. Usually a sizing or design problem rather than a supplier problem, and worth diagnosing before replacing anything.

  Connectivity and leased lines

• A customer has started asking about security

  Supply-chain questionnaires, an insurance renewal, or an incident somewhere else in your sector. The practical need is usually to answer the question honestly rather than to buy everything at once.

  Network security