Cloud Telephony in Wrexham
A hosted cloud telephony solution that puts you in control — call, message and collaborate from anywhere, on any device.
What is different about cloud telephony in Wrexham
On the Wrexham industrial estate and around Deeside, the phone system has to work somewhere loud. A standard handset in a production area is a handset nobody hears, so the specification runs to loud ringers, beacons where noise makes a ring pointless, and often a paging or tannoy tie-in so a call for a supervisor reaches the floor rather than an empty office. That is normal here and unusual almost everywhere else we work.
The second Wrexham pattern is a site office attached to the operation — construction and logistics both do it — where the phones need to move when the office does. Cloud telephony handles that better than anything fixed, because the extension travels with the person and the number does not belong to a physical line at an address.
Who you would be dealing with
Daniel Hughes covers Wrexham and Deeside, Ruabon, Chester border — so cloud telephony here is arranged by somebody you can meet rather than an account team you never see.
Questions we get asked in Wrexham
- Nobody hears the phone on our production floor. What is the fix?
- Loud ringers and, where noise makes any ring pointless, a beacon that flashes instead. Where a call needs to reach somebody who moves around the floor, tying the system into paging is usually better than adding more handsets. It is a specification question at install and awkward to retrofit once the cabling is in.
- Our site office moves. Do the phones have to be reinstalled each time?
- No, and that is one of the clearer reasons to move off anything fixed. The extension belongs to the person rather than a socket, so a move means taking the handset or using the app, and the number carries on working. What does need planning is the connection into the new location, which is the part with a lead time.
Ready to Move to the Cloud?
Tell us how many people need a phone, how your calls come in and what you are connected with today, and we will tell you which platform fits and what moving involves.
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