Business Telecoms & IT in Gloucestershire

Call recording and what happens to it — retention, access logging and where it is stored — because that is what their own compliance obligations and their clients ask them. The technology is straightforward; the decisions are not, and an indefinite archive of every call is more to protect and more to disclose than a targeted one.

Address by address, and genuinely variable — the valleys here are one of the places where full fibre reaches one village and stops before the next. Where it has not arrived a 4G or 5G circuit is a real answer and is deliverable in days. We would check the postcode and tell you what is actually there rather than what the area map suggests.

We work across Gloucestershire generally, and we have pages for Cheltenham, Gloucester and Stroud because those are the places we are most often in. Mike O'Shea is based in Clevedon and covers the county. If your town is not listed it does not mean we cannot help — it means nobody has written that page yet, so ring and ask.

Mike O'Shea, directly, on 0117 325 8531. Not an account queue and not a different person each time. Behind that sits the Southern Communications Group — the carrier relationships, the buying power and a support desk that runs around the clock — so a small business in Gloucestershire is priced inside a national account while dealing with someone local.

Cloud telephony and Microsoft Teams calling, business internet from broadband to leased lines, business mobiles across every major UK network, and network security — with IT support, cloud hosting and business continuity behind them. What that looks like in practice varies a lot across Gloucestershire, which is why each town has its own page rather than one county-wide answer.

Yes, and it is usually cheaper as well as simpler. One cloud phone system spans every site with internal dialling between them, one bill rather than several, and calls that can be answered at whichever site has someone free. Multi-site is the case where the group buying power tells most, because you are pricing several connections and licence counts at once rather than one.