Managed Internet

Compare the upstream and downstream profile, committed capacity, written repair terms and the effect of downtime on the business. Some Full Fibre products offer symmetric speeds, so symmetry alone does not define a leased line. Check the service available at the exact address, then choose the access type and any backup against your actual requirements.

A configured backup connection can provide an alternative path, subject to mobile reception, router setup and power. Test voice, VPNs, payments and other critical applications on that path rather than assuming every service continues unchanged. Include monitoring, escalation and recovery to the primary circuit in the agreed design; no connection removes every possible outage.

Yes. That ranges from a managed WAN or SD-WAN, through point-to-point circuits between two buildings, to an MPLS network covering the whole estate. Which one fits depends on how many sites you run, how much traffic crosses between them and what has to keep working if a single link fails. We size it against your sites rather than a standard package.

We can include structured cabling, LAN switching and business Wi-Fi alongside the incoming circuit. Define the premises, managed equipment, access controls and support responsibilities in the proposal. A survey checks cable routes, coverage and installation constraints so that responsibility does not stop at a router while users still have unresolved problems inside the building.

Yes. Phishing, malware and data leakage protection can sit on the connection itself, filtering traffic before it reaches your network rather than only at the endpoint. Application management and prioritisation run alongside it, keeping voice and business traffic ahead of everything else sharing the link. It does not replace endpoint security, but it removes a lot of noise before it arrives.

Agree who orders and pays for the service, who can authorise building works, and whether occupiers need separate connections or segregated access to a shared network. Check installation routes, Wi-Fi coverage, guest access and support ownership. Those decisions affect the design and quote; one incoming connection should not be mistaken for a complete tenant network.

The scope can combine a business connection with router management, monitoring, support, Wi-Fi and security controls, but the word managed does not define a standard package. Ask for the equipment list, configuration responsibilities, support hours, escalation process and any backup arrangements in writing. Compare those details alongside speed and monthly rental.