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Business Telecoms & IT in North Wales & Cheshire

SCG Solutions covers North Wales & Cheshire through Daniel Hughes, based in Wrexham. IT support, cyber security, cloud telephony, connectivity and business mobiles, backed by the Southern Communications Group.

Talk to us about North Wales & Cheshire

General enquiries Mon–Fri, 9am–5pm · Fault reporting 24/7/365

Business in North Wales & Cheshire

This is a manufacturing corridor that happens to have a border through the middle of it. Wrexham Industrial Estate is one of the largest in Europe, Deeside Industrial Park one of the largest in Wales, and aerospace at Broughton sits alongside food production, automotive supply and logistics across both. A few miles east, Chester adds a professional and financial services base at its business park and a tourism economy in a city centre of listed buildings. Commercially the border matters for very little — the same director covers both sides of it.

Your contact for North Wales & Cheshire

Daniel Hughes covers North Wales & Cheshire from Wrexham. One named person, reachable directly.

North Wales & Cheshire — common questions

Do you offer support in Welsh for our Wrexham or Mold site?

No, and we would rather say so plainly than imply otherwise. Support is delivered in English. For a business that deals with the public in Welsh or has Welsh-language obligations, that is a genuine limitation and worth weighing — it affects the support desk rather than the systems themselves, which handle Welsh content perfectly well.

We have sites on both sides of the border. Does that complicate anything?

Not technically — a cloud phone system does not know where a border is, and sites in Wrexham and Chester run as internal extensions of each other exactly as two sites in one town would. What does differ is what is available in the ground at each address, since connectivity in the border towns varies more than it does across Cheshire.

Do you cover the whole of North Wales & Cheshire?

We work across North Wales & Cheshire generally, and we have pages for Wrexham, Deeside, Chester, Ruabon, Ellesmere Port and Mold and other places listed above. Daniel Hughes is your primary contact, based in Wrexham. Coverage and installation options are checked for your sites; if your town is not listed, send us the postcode and requirements.

Who would I actually be dealing with in North Wales & Cheshire?

Daniel Hughes, based in Wrexham, on 01978 800735. Your named contact helps scope the requirements and coordinate the appropriate service teams within the Southern Communications Group. Support arrangements and responsibilities are confirmed for the services you choose.

What does SCG Solutions do for businesses in North Wales & Cheshire?

IT support, cyber security, cloud telephony and Microsoft Teams calling, business internet from broadband to leased lines, and business mobiles. The right scope depends on your users, sites and existing systems. The town pages describe more of the local context across North Wales & Cheshire.

We have sites in more than one North Wales & Cheshire town. Can that be one system?

A shared cloud phone system can link your sites, route calls between available teams and let people work across locations. We review connectivity, user licences, number-porting requirements and the support scope together. Any costs or savings are confirmed in the proposal rather than assumed.

The 2027 switch-off affects North Wales & Cheshire too. Openreach plans to retire its traditional phone network by 31 January 2027. Check your phone lines, alarms and payment terminals, and plan the move with your provider.

Read about the switch-off

Talk about IT, security and telecoms in North Wales & Cheshire

Tell us what needs to improve. We'll discuss the services, scope and next steps before you make a decision.

  • Site postcodes and current services
  • User, device and location numbers
  • Renewal dates, moves and priorities
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