Cloud Telephony in North Wales & Cheshire
Hosted phone systems that work wherever your team does.
Explore serviceSCG Solutions covers North Wales & Cheshire through Daniel Hughes, based in Wrexham. IT support, cyber security, cloud telephony, connectivity and business mobiles, backed by the Southern Communications Group.
Talk to us about North Wales & CheshireGeneral enquiries Mon–Fri, 9am–5pm · Fault reporting 24/7/365
This is a manufacturing corridor that happens to have a border through the middle of it. Wrexham Industrial Estate is one of the largest in Europe, Deeside Industrial Park one of the largest in Wales, and aerospace at Broughton sits alongside food production, automotive supply and logistics across both. A few miles east, Chester adds a professional and financial services base at its business park and a tourism economy in a city centre of listed buildings. Commercially the border matters for very little — the same director covers both sides of it.
Each one has its own page — the local business landscape, who covers it and the questions that come up there.
Hosted phone systems that work wherever your team does.
Explore serviceTurn Teams into your business phone system.
Explore serviceLeased lines, broadband and connectivity that stay up.
Explore serviceManaged IT support, Microsoft 365, device monitoring and recoverable backups.
Explore serviceFlexible mobile plans across every major UK network.
Explore serviceManaged EDR, Microsoft 365 security, firewalls and Cyber Essentials readiness.
Explore serviceDaniel Hughes covers North Wales & Cheshire from Wrexham. One named person, reachable directly.
No, and we would rather say so plainly than imply otherwise. Support is delivered in English. For a business that deals with the public in Welsh or has Welsh-language obligations, that is a genuine limitation and worth weighing — it affects the support desk rather than the systems themselves, which handle Welsh content perfectly well.
Not technically — a cloud phone system does not know where a border is, and sites in Wrexham and Chester run as internal extensions of each other exactly as two sites in one town would. What does differ is what is available in the ground at each address, since connectivity in the border towns varies more than it does across Cheshire.
We work across North Wales & Cheshire generally, and we have pages for Wrexham, Deeside, Chester, Ruabon, Ellesmere Port and Mold and other places listed above. Daniel Hughes is your primary contact, based in Wrexham. Coverage and installation options are checked for your sites; if your town is not listed, send us the postcode and requirements.
Daniel Hughes, based in Wrexham, on 01978 800735. Your named contact helps scope the requirements and coordinate the appropriate service teams within the Southern Communications Group. Support arrangements and responsibilities are confirmed for the services you choose.
IT support, cyber security, cloud telephony and Microsoft Teams calling, business internet from broadband to leased lines, and business mobiles. The right scope depends on your users, sites and existing systems. The town pages describe more of the local context across North Wales & Cheshire.
A shared cloud phone system can link your sites, route calls between available teams and let people work across locations. We review connectivity, user licences, number-porting requirements and the support scope together. Any costs or savings are confirmed in the proposal rather than assumed.
The 2027 switch-off affects North Wales & Cheshire too. Openreach plans to retire its traditional phone network by 31 January 2027. Check your phone lines, alarms and payment terminals, and plan the move with your provider.
Read about the switch-offTell us what needs to improve. We'll discuss the services, scope and next steps before you make a decision.