Cloud Telephony in Northern Ireland
Hosted phone systems that work wherever your team does.
Explore serviceBusiness Telecoms & IT in Northern Ireland
IT support, cyber security, cloud telephony, connectivity and business mobiles across Northern Ireland — with named regional contacts and the Southern Communications Group behind them.
Talk to us about Northern IrelandGeneral enquiries Mon–Fri, 9am–5pm · Fault reporting 24/7/365
Business in Northern Ireland
Northern Ireland operates under a different telecoms landscape from Great Britain in ways worth checking rather than assuming: the fixed network is served by a different incumbent operator, availability and lead times differ, and anyone also trading in the Republic has cross-border considerations on top. Belfast itself has built one of the strongest cyber security and fintech clusters in the UK around the Titanic Quarter and the universities, alongside professional services, a substantial public sector, and aerospace and advanced manufacturing carrying on from the shipbuilding history. Coverage here is service-area rather than a resident director, and we would rather say that plainly at the start.
Your Northern Ireland contact
Based in Wrexham, with coverage across the region.
Daniel Hughes
Based in Wrexham
01978 800735SCG Wrexham
What we do for Northern Ireland businesses
Microsoft Teams Calling in Northern Ireland
Turn Teams into your business phone system.
Explore serviceManaged Internet in Northern Ireland
Leased lines, broadband and connectivity that stay up.
Explore serviceIT Support in Northern Ireland
Managed IT support, Microsoft 365, device monitoring and recoverable backups.
Explore serviceBusiness Mobiles in Northern Ireland
Flexible mobile plans across every major UK network.
Explore serviceCyber Security in Northern Ireland
Managed EDR, Microsoft 365 security, firewalls and Cyber Essentials readiness.
Explore serviceTowns with their own page
10 of them in Northern Ireland, each with the local business landscape, who covers it and the questions that come up there. If your town is not listed, we still work there — it just means nobody has written that page yet.
Northern Ireland — common questions
Do you actually have anybody in Northern Ireland?
No, and it would be wrong to suggest otherwise. Northern Ireland is covered from Wrexham, which means a flight rather than a drive. That makes it workable for procurement, support, monitoring and changes, and genuinely difficult for anything needing regular attendance. For a business that wants somebody on site, a local supplier is the better answer and we would say so.
Are there differences in what is available in Northern Ireland?
Yes, and they are worth establishing early. The carrier landscape differs from Great Britain, so availability, lead times and pricing at a given address do not follow the same rules. That is a reason to check the specific site rather than assume a mainland quote transfers, and it is the sort of thing better found before a decision than after.
Do you cover the whole of Northern Ireland?
SCG supplies businesses across the whole UK, so the short answer is yes. The longer and more useful one: we have a director established in Wrexham, and 10 towns in Northern Ireland have their own page with local detail on them. Outside those, you get the same products and the same support, from someone slightly further away.
Who would I be dealing with in Northern Ireland?
Daniel Hughes in Wrexham. The published direct numbers let you speak to a named regional contact. They coordinate your requirements with the Southern Communications Group's service teams; support arrangements depend on the services and scope you agree.
We have sites across Northern Ireland. Can they run as one system?
Yes, and multi-site is where this arrangement is worth most. One cloud phone system spans every site with internal dialling between them, one bill instead of several, and calls answered at whichever site has someone free. You are also pricing several connections and licence counts at once, which is exactly where group buying power tells.
What happens to our old phone lines in Northern Ireland in 2027?
Openreach plans to retire its traditional phone network by 31 January 2027. Ask your provider to review the lines and any connected alarms, payment terminals or lift systems at your Northern Ireland sites. Check number-porting arrangements, installation lead times and power or connection backup before agreeing a migration plan.
The 2027 switch-off affects Northern Ireland too. Openreach plans to retire its traditional phone network by 31 January 2027. Check your phone lines, alarms and payment terminals, and plan the move with your provider.
Read about the switch-offTalk about IT, security and telecoms in Northern Ireland
Tell us what needs to improve. We'll discuss the services, scope and next steps before you make a decision.
- Site postcodes and current services
- User, device and location numbers
- Renewal dates, moves and priorities