Cloud Telephony in Tees Valley
Hosted phone systems that work wherever your team does.
Explore serviceBusiness Telecoms & IT in Tees Valley
SCG Solutions covers Tees Valley through Rich Williams, based in Bolton. IT support, cyber security, cloud telephony, connectivity and business mobiles, backed by the Southern Communications Group.
Talk to us about Tees ValleyGeneral enquiries Mon–Fri, 9am–5pm · Fault reporting 24/7/365
Business in Tees Valley
Tees Valley is in the middle of the largest industrial transition in the country. The chemical and process industries that defined Teesside are still here, and Teesworks and the freeport have brought carbon capture, hydrogen and offshore wind investment on a scale that has reshaped the supply chain. Middlesbrough and Stockton carry the process and engineering base, Hartlepool adds a port, a nuclear station and subsea work, and Redcar is the redevelopment site itself. Continuous operation and environments hard on equipment are the constants.
Towns we cover in Tees Valley
Each one has its own page — the local business landscape, who covers it and the questions that come up there.
What we do for Tees Valley businesses
Microsoft Teams Calling in Tees Valley
Turn Teams into your business phone system.
Explore serviceManaged Internet in Tees Valley
Leased lines, broadband and connectivity that stay up.
Explore serviceIT Support in Tees Valley
Managed IT support, Microsoft 365, device monitoring and recoverable backups.
Explore serviceBusiness Mobiles in Tees Valley
Flexible mobile plans across every major UK network.
Explore serviceCyber Security in Tees Valley
Managed EDR, Microsoft 365 security, firewalls and Cyber Essentials readiness.
Explore serviceYour contact for Tees Valley
Rich Williams covers Tees Valley from Bolton. One named person, reachable directly.
Tees Valley — common questions
Middlesbrough and Redcar have heavy industry and process plants. Do you work in that environment?
With the telecoms and IT around it, yes — connectivity, phones, networks and coverage across large sites. What we would not claim is competence in process control or plant systems, which are a specialist field with their own suppliers. Where a requirement crosses into that, saying so is more useful than improvising, and we would.
Our Tees Valley site runs continuous shifts. What does support need to look like?
It has to cover the hours you actually operate rather than office hours, which is worth agreeing before anything else. Monitoring runs continuously, so a circuit that drops at two in the morning is already being worked on rather than reported at eight. Your own routing should also put a fault call to somebody on shift rather than a daytime voicemail.
Do you cover the whole of Tees Valley?
We work across Tees Valley generally, and we have pages for Middlesbrough, Hartlepool, Stockton-on-Tees and Redcar. Rich Williams is your primary contact, based in Bolton. Coverage and installation options are checked for your sites; if your town is not listed, send us the postcode and requirements.
Who would I actually be dealing with in Tees Valley?
Rich Williams, based in Bolton, on 01204 565275. Your named contact helps scope the requirements and coordinate the appropriate service teams within the Southern Communications Group. Support arrangements and responsibilities are confirmed for the services you choose.
What does SCG Solutions do for businesses in Tees Valley?
IT support, cyber security, cloud telephony and Microsoft Teams calling, business internet from broadband to leased lines, and business mobiles. The right scope depends on your users, sites and existing systems. The town pages describe more of the local context across Tees Valley.
We have sites in more than one Tees Valley town. Can that be one system?
A shared cloud phone system can link your sites, route calls between available teams and let people work across locations. We review connectivity, user licences, number-porting requirements and the support scope together. Any costs or savings are confirmed in the proposal rather than assumed.
The 2027 switch-off affects Tees Valley too. Openreach plans to retire its traditional phone network by 31 January 2027. Check your phone lines, alarms and payment terminals, and plan the move with your provider.
Read about the switch-offTalk about IT, security and telecoms in Tees Valley
Tell us what needs to improve. We'll discuss the services, scope and next steps before you make a decision.
- Site postcodes and current services
- User, device and location numbers
- Renewal dates, moves and priorities