Business Telecoms & IT in Durham
SCG Solutions works with businesses across Durham, covered by Rich Williams from Bolton. Cloud telephony, connectivity, business mobiles and network security, with the buying power of the Southern Communications Group behind them.
Talk to us about DurhamGeneral enquiries Mon–Fri, 9am–5pm · Fault reporting 24/7/365
Business in Durham
Durham is dominated by its university and the cathedral city around it, with a large student population, a substantial public sector including county government, and a professional services base serving the area. Around the city sit business parks carrying technology and engineering occupiers, and the former coalfield towns with their own manufacturing and distribution employment. The peninsula and the historic centre are protected fabric of the most restrictive kind, so the two halves of the local economy have very little in common technically.
- Durham city centre and the peninsula
- Belmont and Dragonville estates
- the university and science site

Durham is covered by Rich Williams, our director & head of partner recruitment based in Bolton.
01204 565275What we do for Durham businesses
Cloud Telephony
Hosted phone systems that work wherever your team does.
Microsoft Teams Calling
Turn Teams into your business phone system.
Managed Internet
Leased lines, broadband and connectivity that stay up.
Business Mobiles
Flexible mobile plans across every major UK network.
Network Security
Firewalls, monitoring and protection for your data.
Sectors we work with around Durham
- Schools & Education in DurhamReliable connectivity, secure networks and cost-effective communications for schools, colleges and multi-academy trusts.
- Legal & Finance in DurhamRecorded, resilient communications for firms where a call is a client record and an outage is a regulatory problem.
- Construction in DurhamTemporary site connectivity, rugged devices and reliable communications for construction and infrastructure projects.
Durham — common questions
Our Durham office is in the protected centre. Realistically, what can we have?
Cloud telephony with handsets and a network point, and wireless links where cabling cannot be run — which in that part of the city is often the case. There is no cabinet to install and no reason to touch the fabric for the phone system itself. The connection into the building is the part that needs checking early.
Term time trebles our trade and summer empties it. Is that manageable?
Yes, if it is set up to flex from the start. Licences and mobile connections can be added for term and dropped over the summer rather than being fixed for a year, and seasonal staff can be added to the system for weeks at a time. The alternative, paying peak rates through a dead August, is the default nobody chooses deliberately.
Often asked for around Durham
Based on the sectors that make up the local economy — not everything we do, just what tends to come up here.
- Superfast BroadbandReliable, high-speed business broadband with speeds up to 900Mbps — backed by our UK-based supp…
- Business Wi-FiSurveyed, secured and fully managed Wi-Fi that covers every part of your site — offices, wareho…
- Network & Cabling ServicesProfessional structured cabling, network design and installation services to keep your infrastr…
- Evonex Hosted Cloud TelephonyA feature-rich hosted cloud telephony platform that puts you in control — call, message and col…
- Cyber SecurityComprehensive security solutions to protect your business from evolving cyber threats — from fi…
- Teams CallingUnify your telephony and collaboration on a single platform — powered by our Fuse 2 integration…
The 2027 switch-off affects Durham too. Every analogue and ISDN line in the UK stops working in January 2027. If you are not sure what that means for your lines, the detail is worth ten minutes.
Read about the switch-offDurham sits within our wider coverage. These pages cover the same services across a broader area, with the towns beneath them.
Ready to sort your Durham telecoms?
Tell us what you have now and where it's letting you down. No obligation — just a conversation about what's right for your business.
Contact the Durham team