Cloud Telephony in Durham
Hosted phone systems that work wherever your team does.
Explore serviceBusiness Telecoms & IT in Durham
SCG Solutions works with businesses across Durham, covered by Rich Williams from Bolton. IT support, cyber security, cloud telephony, connectivity and business mobiles, backed by the Southern Communications Group.
Talk to us about DurhamGeneral enquiries Mon–Fri, 9am–5pm · Fault reporting 24/7/365
Business in Durham
Durham is dominated by its university and the cathedral city around it, with a large student population, a substantial public sector including county government, and a professional services base serving the area. Around the city sit business parks carrying technology and engineering occupiers, and the former coalfield towns with their own manufacturing and distribution employment. The peninsula and the historic centre are protected fabric of the most restrictive kind, so the two halves of the local economy have very little in common technically.
- Durham city centre and the peninsula
- Belmont and Dragonville estates
- the university and science site
Your contact for Durham
Durham is covered by Rich Williams, our director & head of partner recruitment based in Bolton.
01204 565275What we do for Durham businesses
Microsoft Teams Calling in Durham
Turn Teams into your business phone system.
Explore serviceManaged Internet in Durham
Leased lines, broadband and connectivity that stay up.
Explore serviceIT Support in Durham
Managed IT support, Microsoft 365, device monitoring and recoverable backups.
Explore serviceBusiness Mobiles in Durham
Flexible mobile plans across every major UK network.
Explore serviceCyber Security in Durham
Managed EDR, Microsoft 365 security, firewalls and Cyber Essentials readiness.
Explore serviceSectors we work with around Durham
- Schools & Education in DurhamReliable connectivity, secure networks and cost-effective communications for schools, colleges and multi-academy trusts.
- Legal & Finance in DurhamRecorded, resilient communications for firms where a call is a client record and an outage is a regulatory problem.
- Construction in DurhamTemporary site connectivity, rugged devices and reliable communications for construction and infrastructure projects.
Durham — common questions
Our Durham office is in the protected centre. Realistically, what can we have?
Cloud telephony with handsets and a network point, and wireless links where cabling cannot be run — which in that part of the city is often the case. There is no cabinet to install and no reason to touch the fabric for the phone system itself. The connection into the building is the part that needs checking early.
Term time trebles our trade and summer empties it. Is that manageable?
Yes, if it is set up to flex from the start. Licences and mobile connections can be added for term and dropped over the summer rather than being fixed for a year, and seasonal staff can be added to the system for weeks at a time. The alternative, paying peak rates through a dead August, is the default nobody chooses deliberately.
Often asked for around Durham
Based on the sectors that make up the local economy — not everything we do, just what tends to come up here.
- Superfast BroadbandReliable, high-speed business broadband with speeds up to 900Mbps — backed by our UK-based supp…
- Business Wi-FiSurveyed, secured and fully managed Wi-Fi that covers every part of your site — offices, wareho…
- Network & Cabling ServicesProfessional structured cabling, network design and installation services to keep your infrastr…
- Evonex Hosted Cloud TelephonyA feature-rich hosted cloud telephony platform that puts you in control — call, message and col…
- Teams CallingUnify your telephony and collaboration on a single platform — powered by our Fuse 2 integration…
- Contact CentreRoute every call, message and chat through one queue, on a platform you can run in the cloud, o…
The 2027 switch-off affects Durham too. Openreach plans to retire its traditional phone network by 31 January 2027. Check your phone lines, alarms and payment terminals, and plan the move with your provider.
Read about the switch-offDurham sits within our wider coverage. These pages cover the same services across a broader area, with the towns beneath them.
Talk about IT, security and telecoms in Durham
Tell us what needs to improve. We'll discuss the services, scope and next steps before you make a decision.
- Site postcodes and current services
- User, device and location numbers
- Renewal dates, moves and priorities