Cloud Telephony in Greater Manchester
Hosted phone systems that work wherever your team does.
Explore serviceBusiness Telecoms & IT in Greater Manchester
SCG Solutions covers Greater Manchester through Rich Williams, based in Bolton. IT support, cyber security, cloud telephony, connectivity and business mobiles, backed by the Southern Communications Group.
Talk to us about Greater ManchesterGeneral enquiries Mon–Fri, 9am–5pm · Fault reporting 24/7/365
Business in Greater Manchester
Greater Manchester is the largest urban economy outside London and it is not one market but several. There is city-centre Manchester — professional services, media and tech in office space — and there is everything along the M60 and M61: distribution sheds at Logistics North, manufacturing and engineering around Bury and Westhoughton, and the trade counters, garages and independents that fill the town centres in between. A business here might need a phone system for forty desks or coverage across a warehouse the size of a field, and those are genuinely different jobs.
Towns we cover in Greater Manchester
Each one has its own page — the local business landscape, who covers it and the questions that come up there.
What we do for Greater Manchester businesses
Microsoft Teams Calling in Greater Manchester
Turn Teams into your business phone system.
Explore serviceManaged Internet in Greater Manchester
Leased lines, broadband and connectivity that stay up.
Explore serviceIT Support in Greater Manchester
Managed IT support, Microsoft 365, device monitoring and recoverable backups.
Explore serviceBusiness Mobiles in Greater Manchester
Flexible mobile plans across every major UK network.
Explore serviceCyber Security in Greater Manchester
Managed EDR, Microsoft 365 security, firewalls and Cyber Essentials readiness.
Explore serviceYour contact for Greater Manchester
Rich Williams covers Greater Manchester from Bolton. One named person, reachable directly.
Greater Manchester — common questions
We have a shop in one Greater Manchester town and a unit on an estate in another. One system?
Yes, and it costs no more than running them separately. One cloud platform covers both, so the shop and the unit dial each other as internal extensions, share a main number for customers and hand calls between them when one is unstaffed. Adding a third site later is a configuration change rather than a new installation.
Our card machine and phone share a line. Does that matter in a Greater Manchester town centre?
It matters anywhere trade is concentrated into market days and weekends, which describes most of these town centres. A busy phone can block a payment and a payment can block a call, and that is lost trade you never see. Moving the phones to a cloud system takes them off the line entirely, and the connection is then sized so card traffic has room at your busiest hour.
Do you cover the whole of Greater Manchester?
We work across Greater Manchester generally, and we have pages for Bolton, Bury, Manchester, Horwich, Westhoughton and Wigan and other places listed above. Rich Williams is your primary contact, based in Bolton. Coverage and installation options are checked for your sites; if your town is not listed, send us the postcode and requirements.
Who would I actually be dealing with in Greater Manchester?
Rich Williams, based in Bolton, on 01204 565275. Your named contact helps scope the requirements and coordinate the appropriate service teams within the Southern Communications Group. Support arrangements and responsibilities are confirmed for the services you choose.
What does SCG Solutions do for businesses in Greater Manchester?
IT support, cyber security, cloud telephony and Microsoft Teams calling, business internet from broadband to leased lines, and business mobiles. The right scope depends on your users, sites and existing systems. The town pages describe more of the local context across Greater Manchester.
We have sites in more than one Greater Manchester town. Can that be one system?
A shared cloud phone system can link your sites, route calls between available teams and let people work across locations. We review connectivity, user licences, number-porting requirements and the support scope together. Any costs or savings are confirmed in the proposal rather than assumed.
The 2027 switch-off affects Greater Manchester too. Openreach plans to retire its traditional phone network by 31 January 2027. Check your phone lines, alarms and payment terminals, and plan the move with your provider.
Read about the switch-offTalk about IT, security and telecoms in Greater Manchester
Tell us what needs to improve. We'll discuss the services, scope and next steps before you make a decision.
- Site postcodes and current services
- User, device and location numbers
- Renewal dates, moves and priorities