Business Telecoms & IT in Hampshire

It depends where you are: the north of the county around Basingstoke and Farnborough is worked from Windsor, the south coast from Worthing. Either way it is one named person rather than a queue, and you are told which at the outset rather than discovering it. Hampshire is one of the few counties where real coverage genuinely comes from two bases.

The pattern more than the technology: work arrives with vessels rather than with the working day, so routing has to reflect a rota and the fallback has to reach somebody actually on duty. Sites are also frequently a mix of office, quayside and yard, and covering the last two is a survey job rather than an office Wi-Fi job.

We work across Hampshire generally, and we have pages for Basingstoke, Southampton, Portsmouth, Winchester, Farnborough, Eastleigh and Fareham because those are the places we are most often in. Nick Thomas is based in Worthing and covers the county. If your town is not listed it does not mean we cannot help — it means nobody has written that page yet, so ring and ask.

Nick Thomas, directly, on 01903 968831. Not an account queue and not a different person each time. Behind that sits the Southern Communications Group — the carrier relationships, the buying power and a support desk that runs around the clock — so a small business in Hampshire is priced inside a national account while dealing with someone local.

Cloud telephony and Microsoft Teams calling, business internet from broadband to leased lines, business mobiles across every major UK network, and network security — with IT support, cloud hosting and business continuity behind them. What that looks like in practice varies a lot across Hampshire, which is why each town has its own page rather than one county-wide answer.

Yes, and it is usually cheaper as well as simpler. One cloud phone system spans every site with internal dialling between them, one bill rather than several, and calls that can be answered at whichever site has someone free. Multi-site is the case where the group buying power tells most, because you are pricing several connections and licence counts at once rather than one.