SCG Worthing — Business Telecoms & IT

Recording is available on the cloud phone systems we install, with retention set to the period your regulator expects and search that lets you find a specific call rather than trawl a folder. It is worth specifying up front, because retention and storage location are the parts that are awkward to change later, and a compliance officer will ask about both.

Yes — the two are twenty minutes apart and it is a common arrangement. One cloud system covers both with internal dialling between them, one main number, and reception cover that can be picked up from either site when someone is off. Nick Thomas covers both, so you are not passed between two contacts because of a boundary that means nothing to you.

Yes. Nick Thomas looks after Worthing, West Sussex & the South Coast, working with businesses across Worthing, Brighton, Shoreham, Littlehampton and West Sussex. SCG Solutions operates UK-wide, so sites you run outside West Sussex are covered too — your local director stays the point of contact for all of them.

Nick Thomas — partner at SCG Solutions. You get a named person on 01903 968831 rather than a ticket queue, and the same person stays with the account after it is installed rather than handing you to a support desk that has never seen your setup.

Cloud telephony and Microsoft Teams calling, business internet from broadband to leased lines, business mobiles across every major UK network, and network security — with IT support, cloud hosting and business continuity behind them. Around Worthing that most often means legal & finance, charity & not-for-profit and retail. Buying sits with the Southern Communications Group, so a business here prices like a national account while dealing with someone local.

They stop working. The UK's PSTN and ISDN network closes in January 2027, so any line still running on it has to move to IP before then. Your existing Worthing numbers port across, so customers carry on dialling what is already on your signage and stationery. Sites around Worthing town centre and Lancing Business Park compete for the same engineers as everywhere else, and slots get scarce closer to the deadline, so early is cheaper than late.