SCG Worthing — Business Telecoms & IT

Nick Thomas is the local point of contact for Worthing and West Sussex. Begin with your user and device count, Microsoft 365 setup, current suppliers and the faults or administration work you want handled. Agree which support, patching, onboarding and backup responsibilities are included, along with support hours and escalation, rather than assuming every application is covered by one package.

Alongside endpoint and network protection, establish who can access client data, how accounts are reviewed, where backups are held and whether recovery has been tested. For financial services or other regulated firms, map those controls to your own compliance requirements. Cyber Essentials readiness and managed EDR can be discussed, but neither should be presented as a guarantee of regulatory compliance.

Recording options depend on the chosen calling platform and licence, so confirm inclusion rather than assuming it is standard. Your organisation should establish the purpose, notices, access controls, storage location and retention period with its own advisers. Then check that the proposed system supports the agreed requirements, including retrieval and deletion. A phone-system feature is not a guarantee of regulatory compliance.

A cloud phone system can be scoped for teams across Worthing and Brighton, with internal dialling, shared numbers and reception routing agreed around how the sites work. Check the connectivity, licences and backup arrangements at each premises. Nick Thomas remains the local contact across the area; the proposal should set out the services and support responsibilities rather than assuming every site has identical requirements.

Yes. Nick Thomas looks after Worthing, West Sussex & the South Coast, working with businesses across Worthing, Brighton, Shoreham, Littlehampton and West Sussex. SCG Solutions operates UK-wide, so sites you run outside West Sussex are covered too — your local director stays the point of contact for all of them.

Nick Thomas — partner at SCG Solutions. Call 01903 968831 to discuss your requirements with a named contact who can coordinate the appropriate service teams. Ongoing support arrangements and responsibilities are confirmed for the services you choose.

IT support, cyber security, cloud telephony and Microsoft Teams calling, business internet from broadband to leased lines, and business mobiles — with cloud hosting and business continuity options. Around Worthing we work with sectors including legal & finance, charity & not-for-profit and retail. Your local contact can coordinate the scope through the Southern Communications Group; pricing, availability and support are confirmed in your proposal.

Openreach plans to retire its traditional phone network by 31 January 2027. Review the lines and connected equipment at your Worthing premises, including alarms and payment terminals. For sites around Worthing town centre and Lancing Business Park, we can discuss replacement connectivity, number-porting arrangements and backup requirements. Check the installation timeline with your provider rather than assuming a last-minute move will be possible.