Cloud Telephony in Newcastle upon Tyne
Hosted phone systems that work wherever your team does.
Explore serviceBusiness Telecoms & IT in Newcastle upon Tyne
SCG Solutions works with businesses across Newcastle upon Tyne, covered by Rich Williams from Bolton. IT support, cyber security, cloud telephony, connectivity and business mobiles, backed by the Southern Communications Group.
Talk to us about Newcastle upon TyneGeneral enquiries Mon–Fri, 9am–5pm · Fault reporting 24/7/365
Business in Newcastle upon Tyne
Newcastle is the commercial centre of the North East and its economy has shifted decisively towards services and technology. There is a substantial digital and software cluster around the Quayside and Newcastle Helix, a large financial and business services base, two universities and a major hospital trust, and offshore and subsea engineering along the Tyne serving the energy sector. Retail and nightlife in the centre are regional draws. The Quayside conversions are the awkward buildings — handsome, listed in places, and never wired for what the tenants now do in them.
- Newcastle Helix
- the Quayside
- Newcastle city centre
Your contact for Newcastle upon Tyne
Newcastle upon Tyne is covered by Rich Williams, our director & head of partner recruitment based in Bolton.
01204 565275What we do for Newcastle upon Tyne businesses
Microsoft Teams Calling in Newcastle upon Tyne
Turn Teams into your business phone system.
Explore serviceManaged Internet in Newcastle upon Tyne
Leased lines, broadband and connectivity that stay up.
Explore serviceIT Support in Newcastle upon Tyne
Managed IT support, Microsoft 365, device monitoring and recoverable backups.
Explore serviceBusiness Mobiles in Newcastle upon Tyne
Flexible mobile plans across every major UK network.
Explore serviceCyber Security in Newcastle upon Tyne
Managed EDR, Microsoft 365 security, firewalls and Cyber Essentials readiness.
Explore serviceSectors we work with around Newcastle upon Tyne
- Legal & Finance in Newcastle upon TyneRecorded, resilient communications for firms where a call is a client record and an outage is a regulatory problem.
- Schools & Education in Newcastle upon TyneReliable connectivity, secure networks and cost-effective communications for schools, colleges and multi-academy trusts.
- Manufacturing in Newcastle upon TyneConnectivity, telephony and security for manufacturers: priority bandwidth for line-of-business applications, wireless across the plant, 24/7 support.
Newcastle upon Tyne — common questions
We are a Newcastle software firm with staff spread across the North East. What suits that?
A cloud phone system where an extension is a person rather than a desk, so home, office and client-site all behave the same. What matters more is upload speed rather than download, because pushing builds and joining calls is the opposite shape to browsing. It is worth sizing the connection for what your engineers do, not for the headcount.
Does SCG actually cover the North East, or is it a stretch from Bolton?
It is covered, and the honest framing is that this is service-area coverage rather than a local director living there. You get the same products, the same round-the-clock fault desk and a named contact; what you do not get is somebody twenty minutes away. For many businesses that is fine, and where it is not we would rather you knew before signing.
Often asked for around Newcastle upon Tyne
Based on the sectors that make up the local economy — not everything we do, just what tends to come up here.
- Evonex Hosted Cloud TelephonyA feature-rich hosted cloud telephony platform that puts you in control — call, message and col…
- Contact CentreRoute every call, message and chat through one queue, on a platform you can run in the cloud, o…
- SIPFuture-proof your voice connectivity with reliable, cost-effective IP telephone lines — and sta…
- Business Continuity & Disaster RecoveryComprehensive DR solutions protecting your business from downtime — automated failover, cloud b…
- Teams CallingUnify your telephony and collaboration on a single platform — powered by our Fuse 2 integration…
- Superfast BroadbandReliable, high-speed business broadband with speeds up to 900Mbps — backed by our UK-based supp…
The 2027 switch-off affects Newcastle upon Tyne too. Openreach plans to retire its traditional phone network by 31 January 2027. Check your phone lines, alarms and payment terminals, and plan the move with your provider.
Read about the switch-offNewcastle upon Tyne sits within our wider coverage. These pages cover the same services across a broader area, with the towns beneath them.
Talk about IT, security and telecoms in Newcastle upon Tyne
Tell us what needs to improve. We'll discuss the services, scope and next steps before you make a decision.
- Site postcodes and current services
- User, device and location numbers
- Renewal dates, moves and priorities