Cloud Telephony in Norwich
Hosted phone systems that work wherever your team does.
Explore serviceBusiness Telecoms & IT in Norwich
SCG Solutions works with businesses across Norwich, covered by Joshua Littman from Windsor. IT support, cyber security, cloud telephony, connectivity and business mobiles, backed by the Southern Communications Group.
Talk to us about NorwichGeneral enquiries Mon–Fri, 9am–5pm · Fault reporting 24/7/365
Business in Norwich
Norwich has an unusually large insurance and financial services presence for a city its size, a legacy of the industry that grew up here, alongside a substantial creative and digital sector, two universities and a research park with a serious life sciences and food science concentration. The medieval centre carries independent retail and hospitality. What distinguishes it commercially is isolation: Norwich serves a large rural catchment across Norfolk with no other city nearby, so businesses here often cover distances that would be unthinkable in the Midlands, over connectivity that thins out quickly beyond the ring road.
- Norwich Research Park
- Norwich city centre
- the Broadland business parks
Your contact for Norwich
Norwich is covered by Joshua Littman, our partner based in Windsor.
01753 379394What we do for Norwich businesses
Microsoft Teams Calling in Norwich
Turn Teams into your business phone system.
Explore serviceManaged Internet in Norwich
Leased lines, broadband and connectivity that stay up.
Explore serviceIT Support in Norwich
Managed IT support, Microsoft 365, device monitoring and recoverable backups.
Explore serviceBusiness Mobiles in Norwich
Flexible mobile plans across every major UK network.
Explore serviceCyber Security in Norwich
Managed EDR, Microsoft 365 security, firewalls and Cyber Essentials readiness.
Explore serviceSectors we work with around Norwich
- Legal & Finance in NorwichRecorded, resilient communications for firms where a call is a client record and an outage is a regulatory problem.
- Schools & Education in NorwichReliable connectivity, secure networks and cost-effective communications for schools, colleges and multi-academy trusts.
- Retail in NorwichConnectivity, tills and phones that keep trading when the line does not — from a single shop to a multi-site estate.
Norwich — common questions
We serve customers across rural Norfolk. What actually works out there?
For sites without fibre, 4G or 5G with an external aerial frequently outperforms the copper line by a wide margin, and fixed wireless works where there is line of sight. For staff on the road it is about choosing the network by the routes rather than the office postcode. Both are ordinary business connections now rather than compromises.
Our Norwich insurance work means recorded calls and retention rules. Is that standard?
Yes, and it is worth configuring deliberately rather than switching on. Recordings are retained for a period you set, searchable, and access-controlled so not everyone can listen to everything. Getting the retention period right at the start is easier than discovering later that you have kept either too little or far too much.
Often asked for around Norwich
Based on the sectors that make up the local economy — not everything we do, just what tends to come up here.
- Evonex Hosted Cloud TelephonyA feature-rich hosted cloud telephony platform that puts you in control — call, message and col…
- Contact CentreRoute every call, message and chat through one queue, on a platform you can run in the cloud, o…
- SIPFuture-proof your voice connectivity with reliable, cost-effective IP telephone lines — and sta…
- Business Continuity & Disaster RecoveryComprehensive DR solutions protecting your business from downtime — automated failover, cloud b…
- Teams CallingUnify your telephony and collaboration on a single platform — powered by our Fuse 2 integration…
- Superfast BroadbandReliable, high-speed business broadband with speeds up to 900Mbps — backed by our UK-based supp…
The 2027 switch-off affects Norwich too. Openreach plans to retire its traditional phone network by 31 January 2027. Check your phone lines, alarms and payment terminals, and plan the move with your provider.
Read about the switch-offNorwich sits within our wider coverage. These pages cover the same services across a broader area, with the towns beneath them.
Talk about IT, security and telecoms in Norwich
Tell us what needs to improve. We'll discuss the services, scope and next steps before you make a decision.
- Site postcodes and current services
- User, device and location numbers
- Renewal dates, moves and priorities