SCG Windsor — Business Telecoms & IT

Agree a scope covering the users, devices and applications you want supported, whether staff work in Windsor, elsewhere in the Thames Valley or from home. Microsoft 365 administration, onboarding, patching and backup can be coordinated with your existing IT team. Joshua Littman remains the local contact; confirm support hours, escalation and responsibility for third-party applications before the service starts.

Yes. Start with the current devices, Microsoft 365 accounts, firewall rules and backup arrangements, and identify the gaps rather than assuming every system needs replacing. A review can cover access controls, endpoint detection and response and Cyber Essentials readiness. Agree the response process and ownership of remediation, especially where an internal team or another supplier retains part of the environment.

That is the scenario worth designing for, because a missed booking call is lost revenue you never find out about. Cloud telephony is not tied to the building, so if the site loses power or connectivity the same number can divert to mobiles automatically rather than ringing out. We set the failover up when the system goes in, so it works on the night it is needed rather than being configured after the first bad Friday.

It is close to the ideal case for it. Teams calling turns the application people already have open into the phone system, so a direct dial rings on a laptop at home and a handset in the office without a second system to manage. Numbers port across, so nothing on your website or signage changes, and there is no desk phone sitting unused in a building someone visits twice a week.

Yes. Joshua Littman looks after Windsor, Berkshire & the Thames Valley, working with businesses across Windsor, Slough, Maidenhead, Bracknell and Thames Valley. SCG Solutions operates UK-wide, so sites you run outside Berkshire are covered too — your local director stays the point of contact for all of them.

Joshua Littman — partner at SCG Solutions. Call 01753 379394 to discuss your requirements with a named contact who can coordinate the appropriate service teams. Ongoing support arrangements and responsibilities are confirmed for the services you choose.

IT support, cyber security, cloud telephony and Microsoft Teams calling, business internet from broadband to leased lines, and business mobiles — with cloud hosting and business continuity options. Around Windsor we work with sectors including hotel & hospitality, legal & finance and retail. Your local contact can coordinate the scope through the Southern Communications Group; pricing, availability and support are confirmed in your proposal.

Openreach plans to retire its traditional phone network by 31 January 2027. Review the lines and connected equipment at your Windsor premises, including alarms and payment terminals. For sites around Windsor town centre and Slough Trading Estate, we can discuss replacement connectivity, number-porting arrangements and backup requirements. Check the installation timeline with your provider rather than assuming a last-minute move will be possible.