SCG Windsor — Business Telecoms & IT

That is the scenario worth designing for, because a missed booking call is lost revenue you never find out about. Cloud telephony is not tied to the building, so if the site loses power or connectivity the same number can divert to mobiles automatically rather than ringing out. We set the failover up when the system goes in, so it works on the night it is needed rather than being configured after the first bad Friday.

It is close to the ideal case for it. Teams calling turns the application people already have open into the phone system, so a direct dial rings on a laptop at home and a handset in the office without a second system to manage. Numbers port across, so nothing on your website or signage changes, and there is no desk phone sitting unused in a building someone visits twice a week.

Yes. Joshua Littman looks after Windsor, Berkshire & the Thames Valley, working with businesses across Windsor, Slough, Maidenhead, Bracknell and Thames Valley. SCG Solutions operates UK-wide, so sites you run outside Berkshire are covered too — your local director stays the point of contact for all of them.

Joshua Littman — partner at SCG Solutions. You get a named person on 01753 379394 rather than a ticket queue, and the same person stays with the account after it is installed rather than handing you to a support desk that has never seen your setup.

Cloud telephony and Microsoft Teams calling, business internet from broadband to leased lines, business mobiles across every major UK network, and network security — with IT support, cloud hosting and business continuity behind them. Around Windsor that most often means hotel & hospitality, legal & finance and retail. Buying sits with the Southern Communications Group, so a business here prices like a national account while dealing with someone local.

They stop working. The UK's PSTN and ISDN network closes in January 2027, so any line still running on it has to move to IP before then. Your existing Windsor numbers port across, so customers carry on dialling what is already on your signage and stationery. Sites around Windsor town centre and Slough Trading Estate compete for the same engineers as everywhere else, and slots get scarce closer to the deadline, so early is cheaper than late.