Business Telecoms & IT in Redhill

Call recording with a retention period you have actually decided, access control so recordings are not open to everyone, and segmentation keeping client data away from any visitor network. All three are inexpensive at the outset and awkward to add later, and the retention decision matters as much as the recording itself.

Mobiles behaving as extensions so a travelling colleague is reachable on the office number, and roaming arrangements checked against where they actually go rather than assumed from a standard bundle. For frequent international travel the tariff shape matters considerably more than the headline price does.

Call recording, and specifically the decisions around it rather than the recording itself. A retention period set to your policy instead of a default, an access log showing who retrieved what, storage in a named UK region, and an export a compliance officer can use. Keeping every call indefinitely is the common default and it increases what you have to protect and disclose rather than reducing risk.