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Business Telecoms & IT in West Midlands

SCG Solutions covers West Midlands through Imrul Khandokar, based in Shipston-on-Stour. IT support, cyber security, cloud telephony, connectivity and business mobiles, backed by the Southern Communications Group.

Talk to us about West Midlands

General enquiries Mon–Fri, 9am–5pm · Fault reporting 24/7/365

Business in West Midlands

The West Midlands conurbation is the largest manufacturing economy in the country and the most varied within a short drive. Birmingham carries professional and financial services alongside the Jewellery Quarter’s specialist makers; Coventry runs on automotive and motorsport engineering now weighted towards electrification; Wolverhampton, Dudley and Walsall hold the Black Country metalworking trades in modern form; and Solihull is corporate offices and the NEC events economy. A supplier here deals with a listed workshop and a purpose-built corporate park in the same week.

Your contact for West Midlands

Imrul Khandokar covers West Midlands from Shipston-on-Stour. One named person, reachable directly.

West Midlands — common questions

We are a manufacturer in the West Midlands with an office and a shop floor. One network or two?

One network, deliberately segmented — which is not the same thing as two. The floor and the office have genuinely different requirements, and machinery, dust and steel racking defeat access points placed for an office. What matters is that a visitor, a machine and a finance PC are not all on the same flat network, which is what most customer security questionnaires are now asking about.

Our supplier questionnaires keep asking about network segmentation. What do they want?

Evidence that a device with no business reaching your finance system cannot reach it. In practice that is usually configuration on hardware you already own rather than new equipment — separating guests, machines and staff, and being able to show it. The questionnaire is the reason most West Midlands manufacturers ask us about this at all, and answering it properly is achievable.

Do you cover the whole of West Midlands?

We work across West Midlands generally, and we have pages for Coventry, Birmingham, Wolverhampton, Dudley, Walsall and Solihull. Imrul Khandokar is your primary contact, based in Shipston-on-Stour. Coverage and installation options are checked for your sites; if your town is not listed, send us the postcode and requirements.

Who would I actually be dealing with in West Midlands?

Imrul Khandokar, based in Shipston-on-Stour, on 07880 725947. Your named contact helps scope the requirements and coordinate the appropriate service teams within the Southern Communications Group. Support arrangements and responsibilities are confirmed for the services you choose.

What does SCG Solutions do for businesses in West Midlands?

IT support, cyber security, cloud telephony and Microsoft Teams calling, business internet from broadband to leased lines, and business mobiles. The right scope depends on your users, sites and existing systems. The town pages describe more of the local context across West Midlands.

We have sites in more than one West Midlands town. Can that be one system?

A shared cloud phone system can link your sites, route calls between available teams and let people work across locations. We review connectivity, user licences, number-porting requirements and the support scope together. Any costs or savings are confirmed in the proposal rather than assumed.

The 2027 switch-off affects West Midlands too. Openreach plans to retire its traditional phone network by 31 January 2027. Check your phone lines, alarms and payment terminals, and plan the move with your provider.

Read about the switch-off

Talk about IT, security and telecoms in West Midlands

Tell us what needs to improve. We'll discuss the services, scope and next steps before you make a decision.

  • Site postcodes and current services
  • User, device and location numbers
  • Renewal dates, moves and priorities
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