Business Telecoms & IT in Great Yarmouth

Fault reporting runs around the clock through the group desk rather than a voicemail box picked up at nine, which is the part that matters when a weather window opens at four in the morning. Out-of-hours routing and on-call rotas are configured by you. Anything actually offshore is satellite territory and not something we supply.

Largely, by specifying for the environment rather than replacing on a cycle. Anything mounted outside near salt water needs weather-rated enclosures and the right ingress rating, and keeping active equipment indoors wherever the layout allows does most of the work. It costs a little more once instead of considerably more every couple of years.

The schedule and the file sizes. Work arrives with vessels and weather windows rather than at nine, so routing has to reach somebody genuinely on duty rather than a mailbox. And inspection footage and survey data are large, which makes upload speed the constraint rather than download — the number business broadband handles worst and the usual reason a leased line earns its cost.