Cloud Telephony in Richmond upon Thames
Hosted phone systems that work wherever your team does.
Explore serviceSCG Solutions works with businesses across Richmond upon Thames, covered by Nick Thomas from Worthing. IT support, cyber security, cloud telephony, connectivity and business mobiles, backed by the Southern Communications Group.
Talk to us about Richmond upon ThamesGeneral enquiries Mon–Fri, 9am–5pm · Fault reporting 24/7/365
Richmond is small professional firms in expensive, awkward buildings. The business base is consultancies, financial advisers, architects, private healthcare and a substantial independent-school sector, working from Georgian terraces and converted houses in Richmond, Twickenham and Teddington rather than office blocks. Conservation constraints are as tight as anywhere outside central London, so the practical rule is the same: whatever is proposed should require as little physical change to the building as possible. The borough also empties and fills with the rugby calendar, which the hospitality trade plans around.

Richmond upon Thames is covered by Nick Thomas, our partner based in Worthing.
01903 968831Hosted phone systems that work wherever your team does.
Explore serviceTurn Teams into your business phone system.
Explore serviceLeased lines, broadband and connectivity that stay up.
Explore serviceManaged IT support, Microsoft 365, device monitoring and recoverable backups.
Explore serviceFlexible mobile plans across every major UK network.
Explore serviceManaged EDR, Microsoft 365 security, firewalls and Cyber Essentials readiness.
Explore serviceMost of it. Cloud telephony replaces the phone system without any physical change beyond plugging handsets into existing points, and Wi-Fi can usually be improved by repositioning and adding access points using cabling routes that already exist. What genuinely needs consent is new external cabling or a fibre entry point, and that is worth establishing before anything else is planned.
Safeguarding and the calendar. Calls to and from a school need to route to the right office rather than a general number, reception has to be able to hold and transfer under pressure, and holiday routing needs to be genuinely different rather than an afterthought. The network side is dominated by term-time density — a site that is quiet in August and saturated in September.
Based on the sectors that make up the local economy — not everything we do, just what tends to come up here.
The 2027 switch-off affects Richmond upon Thames too. Openreach plans to retire its traditional phone network by 31 January 2027. Check your phone lines, alarms and payment terminals, and plan the move with your provider.
Read about the switch-offRichmond upon Thames sits within our wider coverage. These pages cover the same services across a broader area, with the towns beneath them.
Tell us what needs to improve. We'll discuss the services, scope and next steps before you make a decision.