Business Telecoms & IT in St Austell
SCG Solutions works with businesses across St Austell, covered by Mike O'Shea from Clevedon. Cloud telephony, connectivity, business mobiles and network security, with the buying power of the Southern Communications Group behind them.
Talk to us about St AustellGeneral enquiries Mon–Fri, 9am–5pm · Fault reporting 24/7/365
Business in St Austell
St Austell is the centre of the china clay industry, which remains a substantial extractive and processing operation shaping the landscape and the local supply chain, alongside brewing, tourism drawn by the Eden Project and the coast, and a retail centre serving mid Cornwall. The clay country behind the town is industrial in a way visitors rarely see. Extractive sites have the environmental conditions that implies, and they sit in places where fixed connectivity frequently has not reached.
- the china clay industrial area
- St Austell town centre
- the mid Cornwall catchment

St Austell is covered by Mike O'Shea, our partner based in Clevedon.
0117 325 8531What we do for St Austell businesses
Cloud Telephony
Hosted phone systems that work wherever your team does.
Microsoft Teams Calling
Turn Teams into your business phone system.
Managed Internet
Leased lines, broadband and connectivity that stay up.
Business Mobiles
Flexible mobile plans across every major UK network.
Network Security
Firewalls, monitoring and protection for your data.
Sectors we work with around St Austell
- Manufacturing in St AustellConnectivity, telephony and security for manufacturers: priority bandwidth for line-of-business applications, wireless across the plant, 24/7 support.
- Hotel & Hospitality in St AustellGuest Wi-Fi, room phones and payments that hold up on a full weekend, with the back office kept safely apart.
- Logistics in St AustellDepots that run around the clock, and vehicles that keep going after the office closes, need connectivity and voice built to stay up.
St Austell — common questions
Our clay country site has no fibre and heavy plant everywhere. What is realistic?
4G or 5G with an external aerial in most cases, mounted where plant movement will not take it out, and fixed wireless where line of sight exists. Dust and vibration shorten equipment life so enclosures matter. It is one of the environments where surveying properly saves more than it costs, because guessing produces repeat failures.
Tourism doubles our trade in summer while the industrial side does not. One account?
Yes, and it is the sensible arrangement. The seasonal side can flex licences and connections up and down while the industrial side stays constant, all on one system and one bill. It avoids the common outcome of running two suppliers because nobody wanted to explain a mixed requirement to one.
Connectivity in mid Cornwall is difficult. What can we realistically get in St Austell?
It depends on the specific address rather than the town, and we would check rather than generalise. Where fibre has reached, it is the right answer; where it has not, a 4G or 5G circuit is a genuine primary connection and is live in days rather than months. Where signal is marginal an external aerial is usually what makes the difference rather than the circuit itself.
Often asked for around St Austell
Based on the sectors that make up the local economy — not everything we do, just what tends to come up here.
- SD-WANSD-WAN puts every site, circuit and application under one set of policies, so you can see where…
- Ethernet ConnectivityDedicated, symmetric bandwidth from 100Mbps to 100Gbps — guaranteed speeds with enterprise-grad…
- Network & Cabling ServicesProfessional structured cabling, network design and installation services to keep your infrastr…
- Flexible IoT SolutionsMulti-network IoT SIMs and connectivity for smart devices, remote monitoring, fleet tracking an…
- Evonex Hosted Cloud TelephonyA feature-rich hosted cloud telephony platform that puts you in control — call, message and col…
- Cyber SecurityComprehensive security solutions to protect your business from evolving cyber threats — from fi…
The 2027 switch-off affects St Austell too. Every analogue and ISDN line in the UK stops working in January 2027. If you are not sure what that means for your lines, the detail is worth ten minutes.
Read about the switch-offSt Austell sits within our wider coverage. These pages cover the same services across a broader area, with the towns beneath them.
Ready to sort your St Austell telecoms?
Tell us what you have now and where it's letting you down. No obligation — just a conversation about what's right for your business.
Contact the St Austell team