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SCG Solutions

Business Telecoms & IT in Sunderland

SCG Solutions works with businesses across Sunderland, covered by Rich Williams from Bolton. IT support, cyber security, cloud telephony, connectivity and business mobiles, backed by the Southern Communications Group.

Talk to us about Sunderland

General enquiries Mon–Fri, 9am–5pm · Fault reporting 24/7/365

Business in Sunderland

Sunderland is a manufacturing city built around one very large automotive plant and the supply chain that grew up to feed it, now extending into battery production and the electrification work that follows. Alongside that sit software and business services around the Software City initiative, a university, and a port handling bulk and offshore traffic. The distinctive commercial fact is dependency: a great many businesses here are tier one or tier two suppliers working to a single customer’s schedule, which shapes everything from shift patterns to how quickly a fault has to be fixed.

  • the Nissan supply corridor
  • Sunderland Software City
  • the Port of Sunderland
Rich Williams

Your contact for Sunderland

Sunderland is covered by Rich Williams, our director & head of partner recruitment based in Bolton.

01204 565275
Email Rich Williams Book a conversation with Rich Williams (opens in a new tab)

What we do for Sunderland businesses

Sectors we work with around Sunderland

Sunderland — common questions

We are a tier one automotive supplier in Sunderland. What happens if our line drops?

It should not stop you, which means designing for two paths rather than one: a leased line with a guaranteed fix time as primary and a 4G or 5G circuit that takes over automatically. In a just-in-time supply chain an outage is not an inconvenience, it is a missed delivery window, and the cost of the second circuit is trivial against that.

Our plant runs continuous shifts. Can support match that?

Fault reporting runs around the clock through the group desk rather than a voicemail box picked up in the morning. Account and change requests still go through normal hours. The separation is deliberate — a night-shift fault should not be waiting on somebody who handles billing queries.

Often asked for around Sunderland

Based on the sectors that make up the local economy — not everything we do, just what tends to come up here.

The 2027 switch-off affects Sunderland too. Openreach plans to retire its traditional phone network by 31 January 2027. Check your phone lines, alarms and payment terminals, and plan the move with your provider.

Read about the switch-off

Sunderland sits within our wider coverage. These pages cover the same services across a broader area, with the towns beneath them.

Business services in Tyne and WearBusiness services in North East England

Talk about IT, security and telecoms in Sunderland

Tell us what needs to improve. We'll discuss the services, scope and next steps before you make a decision.

  • Site postcodes and current services
  • User, device and location numbers
  • Renewal dates, moves and priorities
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0330 175 7670