Cloud Telephony in Gateshead
Hosted phone systems that work wherever your team does.
Explore serviceBusiness Telecoms & IT in Gateshead
SCG Solutions works with businesses across Gateshead, covered by Rich Williams from Bolton. IT support, cyber security, cloud telephony, connectivity and business mobiles, backed by the Southern Communications Group.
Talk to us about GatesheadGeneral enquiries Mon–Fri, 9am–5pm · Fault reporting 24/7/365
Business in Gateshead
Gateshead faces Newcastle across the Tyne and has built a distinct economy around the quayside cultural quarter, the retail complex at the MetroCentre — among the largest in Europe — and a substantial industrial and distribution base on the Team Valley trading estate, which is one of the oldest and biggest planned industrial estates in the country. Manufacturing and engineering continue there. The two halves, retail and heavy trading estate, want almost nothing in common technically.
- Team Valley Trading Estate
- the MetroCentre
- the Gateshead Quays
Your contact for Gateshead
Gateshead is covered by Rich Williams, our director & head of partner recruitment based in Bolton.
01204 565275What we do for Gateshead businesses
Microsoft Teams Calling in Gateshead
Turn Teams into your business phone system.
Explore serviceManaged Internet in Gateshead
Leased lines, broadband and connectivity that stay up.
Explore serviceIT Support in Gateshead
Managed IT support, Microsoft 365, device monitoring and recoverable backups.
Explore serviceBusiness Mobiles in Gateshead
Flexible mobile plans across every major UK network.
Explore serviceCyber Security in Gateshead
Managed EDR, Microsoft 365 security, firewalls and Cyber Essentials readiness.
Explore serviceSectors we work with around Gateshead
- Logistics in GatesheadDepots that run around the clock, and vehicles that keep going after the office closes, need connectivity and voice built to stay up.
- Retail in GatesheadConnectivity, tills and phones that keep trading when the line does not — from a single shop to a multi-site estate.
- Manufacturing in GatesheadConnectivity, telephony and security for manufacturers: priority bandwidth for line-of-business applications, wireless across the plant, 24/7 support.
Gateshead — common questions
What connectivity suits a Team Valley unit?
It depends heavily on which part — the estate is large and old enough that provision varies considerably across it. Some sections are well served with short lead times, others are not. That makes checking the specific unit worthwhile rather than assuming from a neighbour, and where a circuit is slow to arrive a 4G or 5G link keeps you trading.
We run a retail concession with seasonal peaks. Can phone capacity follow?
Yes, if arranged that way rather than fixed for the year. Licences and connections can be added for a peak and removed after, and calls should queue with a message rather than returning engaged tones. Retail peaks are predictable enough to plan precisely, which makes the flexible arrangement easier to get right than in weather-driven trades.
Often asked for around Gateshead
Based on the sectors that make up the local economy — not everything we do, just what tends to come up here.
- Flexible IoT SolutionsMulti-network IoT SIMs and connectivity for smart devices, remote monitoring, fleet tracking an…
- Private APNA private APN puts your business SIMs on your own network rather than the public internet, in t…
- GSM ConnectivityAutomatic failover connectivity that keeps your business online when your primary connection go…
- SD-WANSD-WAN puts every site, circuit and application under one set of policies, so you can see where…
- Superfast BroadbandReliable, high-speed business broadband with speeds up to 900Mbps — backed by our UK-based supp…
- Business Wi-FiSurveyed, secured and fully managed Wi-Fi that covers every part of your site — offices, wareho…
The 2027 switch-off affects Gateshead too. Openreach plans to retire its traditional phone network by 31 January 2027. Check your phone lines, alarms and payment terminals, and plan the move with your provider.
Read about the switch-offGateshead sits within our wider coverage. These pages cover the same services across a broader area, with the towns beneath them.
Talk about IT, security and telecoms in Gateshead
Tell us what needs to improve. We'll discuss the services, scope and next steps before you make a decision.
- Site postcodes and current services
- User, device and location numbers
- Renewal dates, moves and priorities