Cloud Telephony in Hayes
Hosted phone systems that work wherever your team does.
Explore serviceSCG Solutions works with businesses across Hayes, covered by Joshua Littman from Windsor. IT support, cyber security, cloud telephony, connectivity and business mobiles, backed by the Southern Communications Group.
Talk to us about HayesGeneral enquiries Mon–Fri, 9am–5pm · Fault reporting 24/7/365
Hayes — the one in Hillingdon, not the Bromley suburb of the same name — is a distribution and light-industrial town that has been rebuilt around a railway station. The Elizabeth line at Hayes and Harlington put central London and Heathrow within a short ride and brought offices and flats onto sites that were factories, the Old Vinyl Factory among them, while the estates along the Nestlé Avenue and Springfield Road side carry on doing what they always did: storage, distribution and the trades. Heathrow's northern perimeter is close enough that cargo and airport services form a real part of the local economy. The result is two requirements on one high street — new offices that expect fibre to be there already, and older units where it very much is not.

In a Hayes warehouse, cameras, scanners, guest Wi-Fi and office computers can share an internet circuit without sharing unrestricted access to one another. We review the network boundaries and firewall policies around the roles each system performs, including the access needed by external maintenance suppliers. This matters on the Nestlé Avenue and Springfield Road estates, where warehouse operations and finance teams can occupy the same premises.
Endpoint monitoring protects a different part of the operation. Huntress managed EDR can support the investigation and response process for supported company computers, while Microsoft 365 security addresses staff accounts and email. For a Heathrow supply-chain business preparing a Cyber Essentials application, we help identify which systems and devices belong in scope and what evidence is needed. Licensing, compatibility and the assessment route are agreed around your actual estate.
IT support for a Hayes distribution or manufacturing business starts with the systems that keep goods moving. Tell us which workstations, office applications and connectivity services are critical, how shifts are organised and which equipment has its own specialist supplier. A written support scope prevents an office IT contract from being mistaken for support for every machine on the warehouse floor.
An office moving into the Old Vinyl Factory has a different starting point: check the building connection, Microsoft 365 tenant, staff devices and moving date before arranging the changeover. SCG can bring managed user support, account administration, monitoring and backup recovery into that plan, alongside business telecoms. Joshua Littman is the named regional contact from Windsor, and the quote sets out any site work and support hours.
Hosted phone systems that work wherever your team does.
Explore serviceTurn Teams into your business phone system.
Explore serviceLeased lines, broadband and connectivity that stay up.
Explore serviceManaged IT support, Microsoft 365, device monitoring and recoverable backups.
Explore serviceFlexible mobile plans across every major UK network.
Explore serviceManaged EDR, Microsoft 365 security, firewalls and Cyber Essentials readiness.
Explore serviceSometimes, and it is the first thing to establish rather than assume, because the answer varies building to building on the same road. A recent office conversion usually has fibre to the building and a landlord arrangement to go with it. An older industrial unit on the same estate may have nothing but a copper line and a lead time measured in months, which is a moving-date problem rather than a technical one if it is found late.
Share the circuit, separate the networks. One connection with enough headroom is cheaper and easier to support than two, but scanners, cameras and a warehouse Wi-Fi network have no business sitting on the same flat network as the office and the finance system. Segmentation costs very little at the point of install and is disruptive to retrofit after an incident.
Joshua Littman, from Windsor, and we would rather say that plainly than imply a local office we do not have. Hayes is a short journey and it is his patch. Support is monitored and mostly remote, which is what actually resolves faults quickly; the visits that need a person get one.
Managed EDR addresses activity on supported company computers, with monitoring, investigation and response. It does not replace the firewall, network separation or access controls for scanners, cameras and specialist warehouse equipment. We review the full estate, device compatibility and supplier responsibilities before agreeing which systems can be included and how alerts are escalated.
Based on the sectors that make up the local economy — not everything we do, just what tends to come up here.
The 2027 switch-off affects Hayes too. Openreach plans to retire its traditional phone network by 31 January 2027. Check your phone lines, alarms and payment terminals, and plan the move with your provider.
Read about the switch-offHayes sits within our wider coverage. These pages cover the same services across a broader area, with the towns beneath them.
Tell us what needs to improve. We'll discuss the services, scope and next steps before you make a decision.