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Business Telecoms & IT in Kent

SCG Solutions covers Kent through Nick Thomas, based in Worthing. IT support, cyber security, cloud telephony, connectivity and business mobiles, backed by the Southern Communications Group.

Talk to us about Kent

General enquiries Mon–Fri, 9am–5pm · Fault reporting 24/7/365

Business in Kent

Kent’s commercial life runs on the Channel and on the county town. Maidstone is the administrative and professional centre with county government, the courts and a substantial legal and financial base, plus distribution on the M20 serving the ports. Canterbury runs on two universities and a very large visitor economy inside a medieval centre where protected fabric decides what can be installed. Behind both sits agriculture and food production across the Weald and the orchards.

Towns we cover in Kent

Each one has its own page — the local business landscape, who covers it and the questions that come up there.

Your contact for Kent

Nick Thomas covers Kent from Worthing. One named person, reachable directly.

Kent — common questions

Dover and the Channel ports have specific requirements. Can you help with customs systems?

No, and we would rather be direct about it. Customs declarations and border software are specialist systems we do not supply or support. What we do cover is everything underneath — the connectivity those systems run on, the phones, the network and its resilience — which for a port-adjacent business is frequently the part that actually fails.

We are in Maidstone or Tunbridge Wells rather than on the coast. What is different?

The business base, mostly: professional services, healthcare and retail rather than freight and port logistics. The questions shift accordingly — call recording, hybrid staff and missed-call reporting rather than yard coverage and overnight routing. Kent genuinely contains two economies, which is why the town pages differ more than the county page suggests.

Do you cover the whole of Kent?

We work across Kent generally, and we have pages for Maidstone, Canterbury, Dover, Ashford, Medway and Tunbridge Wells. Nick Thomas is your primary contact, based in Worthing. Coverage and installation options are checked for your sites; if your town is not listed, send us the postcode and requirements.

Who would I actually be dealing with in Kent?

Nick Thomas, based in Worthing, on 01903 968831. Your named contact helps scope the requirements and coordinate the appropriate service teams within the Southern Communications Group. Support arrangements and responsibilities are confirmed for the services you choose.

What does SCG Solutions do for businesses in Kent?

IT support, cyber security, cloud telephony and Microsoft Teams calling, business internet from broadband to leased lines, and business mobiles. The right scope depends on your users, sites and existing systems. The town pages describe more of the local context across Kent.

We have sites in more than one Kent town. Can that be one system?

A shared cloud phone system can link your sites, route calls between available teams and let people work across locations. We review connectivity, user licences, number-porting requirements and the support scope together. Any costs or savings are confirmed in the proposal rather than assumed.

The 2027 switch-off affects Kent too. Openreach plans to retire its traditional phone network by 31 January 2027. Check your phone lines, alarms and payment terminals, and plan the move with your provider.

Read about the switch-off

Talk about IT, security and telecoms in Kent

Tell us what needs to improve. We'll discuss the services, scope and next steps before you make a decision.

  • Site postcodes and current services
  • User, device and location numbers
  • Renewal dates, moves and priorities
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