Cloud Telephony in Medway
Hosted phone systems that work wherever your team does.
Explore serviceBusiness Telecoms & IT in Medway
SCG Solutions works with businesses across Medway, covered by Nick Thomas from Worthing. IT support, cyber security, cloud telephony, connectivity and business mobiles, backed by the Southern Communications Group.
Talk to us about MedwayGeneral enquiries Mon–Fri, 9am–5pm · Fault reporting 24/7/365
Business in Medway
The Medway towns form the largest urban area in Kent, built around the historic naval dockyard at Chatham and now running on a mix of manufacturing, logistics using the M2, a university presence, and retail serving a substantial population. The dockyard itself is a heritage and creative quarter. There is a port on the Medway handling bulk traffic. The area is spread across several distinct centres, which makes multi-site arrangements normal here in a way a single-centre town would not produce.
- the Chatham Historic Dockyard
- the Medway City Estate
- the M2 corridor
What we do for Medway businesses
Microsoft Teams Calling in Medway
Turn Teams into your business phone system.
Explore serviceManaged Internet in Medway
Leased lines, broadband and connectivity that stay up.
Explore serviceIT Support in Medway
Managed IT support, Microsoft 365, device monitoring and recoverable backups.
Explore serviceBusiness Mobiles in Medway
Flexible mobile plans across every major UK network.
Explore serviceCyber Security in Medway
Managed EDR, Microsoft 365 security, firewalls and Cyber Essentials readiness.
Explore serviceSectors we work with around Medway
- Logistics in MedwayDepots that run around the clock, and vehicles that keep going after the office closes, need connectivity and voice built to stay up.
- Manufacturing in MedwayConnectivity, telephony and security for manufacturers: priority bandwidth for line-of-business applications, wireless across the plant, 24/7 support.
- Retail in MedwayConnectivity, tills and phones that keep trading when the line does not — from a single shop to a multi-site estate.
Medway — common questions
We have units across two or three of the Medway towns. One system or several?
One, and it is usually cheaper as well as simpler. A cloud phone system spans the sites with internal dialling between them and a single bill, and calls can be answered wherever somebody is free. You also price the connections together rather than separately, which is where the group buying position actually shows up.
Our Medway City Estate unit is older. Does that limit connectivity?
It affects the last stretch into the building more than the availability in the area. Estate stock of that age often lacks structured cabling, so the constraint is frequently internal rather than external. A survey separates the two quickly, and the phone system itself needs very little cabling regardless of what the building has.
We have sites across more than one of the Medway towns. Can that be one system?
Yes, and it is usually cheaper as well as simpler. One cloud platform makes Chatham, Gillingham and Rochester internal extensions of each other, so calls transfer between them without dialling out and a main number can be answered wherever somebody is free. Each site keeps any local number it has already advertised, so nothing printed becomes wrong.
Often asked for around Medway
Based on the sectors that make up the local economy — not everything we do, just what tends to come up here.
- Flexible IoT SolutionsMulti-network IoT SIMs and connectivity for smart devices, remote monitoring, fleet tracking an…
- Private APNA private APN puts your business SIMs on your own network rather than the public internet, in t…
- GSM ConnectivityAutomatic failover connectivity that keeps your business online when your primary connection go…
- SD-WANSD-WAN puts every site, circuit and application under one set of policies, so you can see where…
- Ethernet ConnectivityDedicated, symmetric bandwidth from 100Mbps to 100Gbps — guaranteed speeds with enterprise-grad…
- Network & Cabling ServicesProfessional structured cabling, network design and installation services to keep your infrastr…
The 2027 switch-off affects Medway too. Openreach plans to retire its traditional phone network by 31 January 2027. Check your phone lines, alarms and payment terminals, and plan the move with your provider.
Read about the switch-offMedway sits within our wider coverage. These pages cover the same services across a broader area, with the towns beneath them.
Talk about IT, security and telecoms in Medway
Tell us what needs to improve. We'll discuss the services, scope and next steps before you make a decision.
- Site postcodes and current services
- User, device and location numbers
- Renewal dates, moves and priorities