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Business Telecoms & IT in Dover

SCG Solutions works with businesses across Dover, covered by Nick Thomas from Worthing. IT support, cyber security, cloud telephony, connectivity and business mobiles, backed by the Southern Communications Group.

Talk to us about Dover

General enquiries Mon–Fri, 9am–5pm · Fault reporting 24/7/365

Business in Dover

Dover is the busiest ferry port in the country and the freight economy around it is the dominant commercial fact — haulage, customs agents, clearance and the businesses serving several thousand lorries a day. The port itself, cruise operations and a visitor trade around the castle and the cliffs sit alongside it. Since customs arrangements changed, the clearance and documentation trade has grown considerably. Everything here works to sailing schedules and to border processes rather than office hours.

  • the Port of Dover
  • the Dover freight and clearance corridor
  • Dover town centre

Sectors we work with around Dover

Dover — common questions

Our Dover clearance work runs to sailings that move. Can call handling keep up?

It can if you can change it yourself rather than raising a request. Out-of-hours routing, on-call rotas and diversions are all adjustable in minutes, which matters when a sailing or a slot shifts at short notice. Fault reporting to us runs around the clock separately, so an overnight problem is not waiting for morning.

Do you supply customs or freight systems as well?

No, and it is worth saying plainly because it is the first thing people here ask. We supply the connectivity, telephony, mobiles and network security underneath those systems — reliably and at group rates — but the clearance software itself is a specialist market and not ours. We work alongside whoever provides it.

Can you handle the customs software our Dover freight operation depends on?

No, and it is better to be direct than to imply otherwise. Customs declaration and clearance systems are specialist software with their own suppliers, and we neither supply nor support them. What we do cover is the layer everything runs on — the connectivity, phones built around a ferry schedule rather than a working day, yard coverage, and failover so an outage does not stop the operation.

Often asked for around Dover

Based on the sectors that make up the local economy — not everything we do, just what tends to come up here.

The 2027 switch-off affects Dover too. Openreach plans to retire its traditional phone network by 31 January 2027. Check your phone lines, alarms and payment terminals, and plan the move with your provider.

Read about the switch-off

Dover sits within our wider coverage. These pages cover the same services across a broader area, with the towns beneath them.

Talk about IT, security and telecoms in Dover

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