Business Telecoms & IT in Scotland

Covered, but from the east coast rather than from either city, and we would rather say that plainly. The central belt is a real drive from both bases. Where that matters is anything needing somebody in the building regularly; where it does not is support, monitoring, changes and buying, which is most of the work. Aberdeen and Dundee themselves have resident directors.

It needs the assumption of a working day removed. Offshore and supply chain businesses take calls around the clock and across time zones, so routing has to follow a rota rather than office hours and the fallback has to reach somebody on shift. John Otto works in that market daily, which is a different thing from having read about it.

SCG supplies businesses across the whole UK, so the short answer is yes. The longer and more useful one: we have 3 directors established in Aberdeen and Dundee, and 32 towns in Scotland have their own page with local detail on them. Outside those, you get the same products and the same support, from someone slightly further away.

John Willis in Aberdeen, John Otto in Aberdeen and Steven Funai in Dundee. A named person with a direct number, not an account queue and not somebody different each time you ring. Behind them sits the Southern Communications Group — carrier relationships, buying power and a support desk that runs around the clock — which is what lets a small business here price inside a national account.

Yes, and multi-site is where this arrangement is worth most. One cloud phone system spans every site with internal dialling between them, one bill instead of several, and calls answered at whichever site has someone free. You are also pricing several connections and licence counts at once, which is exactly where group buying power tells.

The same thing as everywhere else in the UK: the PSTN and ISDN network closes in January 2027 and anything running on it stops working. Stop sell is already in force, so those lines cannot be changed now. Your numbers port across to whatever replaces them, so nothing on your signage or vehicles changes — but installation slots get scarce as the date approaches.