Cloud Telephony in Scotland
Hosted phone systems that work wherever your team does.
Explore serviceBusiness Telecoms & IT in Scotland
IT support, cyber security, cloud telephony, connectivity and business mobiles across Scotland — with named regional contacts and the Southern Communications Group behind them.
Talk to us about ScotlandGeneral enquiries Mon–Fri, 9am–5pm · Fault reporting 24/7/365
Business in Scotland
Scotland splits, commercially, along the line between energy in the north east and everything else. Aberdeen and the shire around it run on oil, gas and increasingly on the supply chains repositioning towards offshore wind and hydrogen — international, shift-based, and operating to rigs and helicopters rather than office hours. South of that, Dundee has rebuilt around life sciences, games and digital design; Perth carries financial services and an agricultural hinterland; Fife adds the university and visitor economy of St Andrews; and the Angus towns are small high streets with no industrial base at all. The practical range is wide: a subsea engineering firm at Westhill and a single-site business on a coastal high street want almost nothing in common, and the distances between them are real.
Your Scotland contacts
Based in Aberdeen and Dundee, with coverage across the region.
John Willis
Based in Aberdeen
0330 175 7670SCG AberdeenJohn Otto
Based in Aberdeen
01224 013366SCG AberdeenSteven Funai
Based in Dundee
01382 024121SCG Dundee
What we do for Scotland businesses
Microsoft Teams Calling in Scotland
Turn Teams into your business phone system.
Explore serviceManaged Internet in Scotland
Leased lines, broadband and connectivity that stay up.
Explore serviceIT Support in Scotland
Managed IT support, Microsoft 365, device monitoring and recoverable backups.
Explore serviceBusiness Mobiles in Scotland
Flexible mobile plans across every major UK network.
Explore serviceCyber Security in Scotland
Managed EDR, Microsoft 365 security, firewalls and Cyber Essentials readiness.
Explore serviceCounties we cover in Scotland
Towns with their own page
31 of them in Scotland, each with the local business landscape, who covers it and the questions that come up there. If your town is not listed, we still work there — it just means nobody has written that page yet.
Scotland — common questions
How do I find the appropriate SCG team for my area?
Aberdeen and Dundee have resident SCG Solutions directors, and the locations listed on this page show their published coverage. Edinburgh is an allocated territory handled by a separate SCG team. Existing customers should keep using their account contact. For a new enquiry, confirm the team responsible for your business address before arranging a meeting or requesting a quote.
Does the energy sector in the north east of Scotland need something different?
It needs the assumption of a working day removed. Offshore and supply chain businesses take calls around the clock and across time zones, so routing has to follow a rota rather than office hours and the fallback has to reach somebody on shift. John Otto works in that market daily, which is a different thing from having read about it.
Do you cover the whole of Scotland?
SCG supplies businesses across the whole UK, so the short answer is yes. The longer and more useful one: we have 3 directors established in Aberdeen and Dundee, and 31 towns in Scotland have their own page with local detail on them. Outside those, you get the same products and the same support, from someone slightly further away.
Who would I be dealing with in Scotland?
John Willis in Aberdeen, John Otto in Aberdeen and Steven Funai in Dundee. The published direct numbers let you speak to a named regional contact. They coordinate your requirements with the Southern Communications Group's service teams; support arrangements depend on the services and scope you agree.
We have sites across Scotland. Can they run as one system?
Yes, and multi-site is where this arrangement is worth most. One cloud phone system spans every site with internal dialling between them, one bill instead of several, and calls answered at whichever site has someone free. You are also pricing several connections and licence counts at once, which is exactly where group buying power tells.
What happens to our old phone lines in Scotland in 2027?
Openreach plans to retire its traditional phone network by 31 January 2027. Ask your provider to review the lines and any connected alarms, payment terminals or lift systems at your Scotland sites. Check number-porting arrangements, installation lead times and power or connection backup before agreeing a migration plan.
The 2027 switch-off affects Scotland too. Openreach plans to retire its traditional phone network by 31 January 2027. Check your phone lines, alarms and payment terminals, and plan the move with your provider.
Read about the switch-offTalk about IT, security and telecoms in Scotland
Tell us what needs to improve. We'll discuss the services, scope and next steps before you make a decision.
- Site postcodes and current services
- User, device and location numbers
- Renewal dates, moves and priorities