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SCG Solutions

SCG Aberdeen — Business Telecoms & IT

In Aberdeen and the North East of Scotland, SCG Solutions is represented by director John Willis alongside John Otto — pairing enterprise-grade telecoms and IT with people who know the local business landscape from the city centre out to Dyce and Westhill.

Talk to the Aberdeen team

General enquiries Mon–Fri, 9am–5pm · Fault reporting 24/7/365

Aberdeen & the North East of Scotland

One local contact for your telecoms and IT — backed by the Southern Communications Group.

Business in Aberdeen

Aberdeen still runs on energy, but the shape of it has changed — the operators, survey firms and engineering contractors clustered around Altens, Bridge of Don and the harbour now split their work between North Sea oil and gas and a growing offshore wind pipeline. It is an industry of project teams, offshore rotations and contractors who are rarely at the same desk two weeks running, which makes the useful question less about handsets than about whether a direct dial reaches the right person when they are on a vessel, at a client site, or halfway to Dyce.

  • Altens Industrial Estate
  • Bridge of Don
  • Aberdeen Harbour
  • Aberdeen city centre

Cyber security in Aberdeen

Aberdeen project teams often need to give contractors access for a defined job, then remove it when the work or rotation ends. Start with a record of users, administrators, supported devices and the Microsoft 365 or other applications they can reach. Separate guest and operational networks where appropriate, and decide who approves access and who checks it has actually been removed.

Review endpoint protection, alert ownership, backup coverage and the evidence from restore tests before choosing additional products. Agree how an incident is reported when staff are at a client site or offshore, without assuming the same connectivity or remote-access permissions as an office. Cyber Essentials readiness is a separate scoped assessment process; tools alone do not establish certification or security.

Explore managed cyber securityDiscuss cyber security in Aberdeen

IT support in Aberdeen

For businesses around Altens, Bridge of Don, Dyce and the wider North East, managed IT support needs to account for office staff, travelling project teams and devices used at customer sites. List the users, supported laptops, Microsoft 365 services and business applications, then identify who handles new starters, leavers, patches and third-party faults. An internal IT team can retain ownership while a managed service fills an agreed gap.

John Willis and John Otto are the local contacts for planning that arrangement. Confirm which tasks are remote and when on-site work can be arranged, including travel, access permissions and charges. Agree support hours, escalation routes and response targets separately from resolution commitments. For offshore work, check the site operator’s connectivity, safety and access requirements; do not assume ordinary mobile reception or immediate physical attendance.

IT support and Microsoft 365 servicesDiscuss IT support in Aberdeen

What we do for Aberdeen businesses

Your Aberdeen contacts

A named contact in Aberdeen — not a call centre.

Areas we cover from Aberdeen

Towns we cover from Aberdeen

Sectors we work with around Aberdeen

Aberdeen — common questions

Can a phone system cope with staff working offshore rotations?

It is one of the things cloud telephony genuinely solves. An extension lives on a mobile app as well as a desk phone, so a direct dial follows the person rather than the building, and calls made back out show the office number instead of a personal mobile. When someone rotates offshore, the same number routes to a colleague or a team, so a client call never lands in a voicemail box nobody is watching.

Do you offer managed IT services in Aberdeen, or just telecoms?

Both. Discuss Microsoft 365 administration, device maintenance, monitoring, backups and security alongside your telecoms. Support can be scoped as outsourced IT or to complement an internal team. Agree the supported systems, hours, escalation process and any out-of-hours arrangements before the service begins. Restore times depend on the systems and tested recovery plan, not a blanket promise. John Willis and John Otto provide the local relationship across Aberdeen and the North East.

What should we compare when choosing an Aberdeen IT support company?

Compare the supported users, devices and applications, not just a monthly headline. Ask which work is remote, how on-site visits are arranged, what the response target means and who owns faults involving another supplier. Include project work, licences, backup testing, onboarding and exit support in the comparison. An existing IT team may need specific capacity rather than a complete replacement.

Do you cover Aberdeen?

Yes. John Willis and John Otto look after Aberdeen & the North East of Scotland, working with businesses across Aberdeen, Dyce, Westhill, Portlethen and Aberdeenshire. SCG Solutions operates UK-wide, so sites you run outside Aberdeen City are covered too — your local director stays the point of contact for all of them.

Who would I be dealing with in Aberdeen?

John Willis and John Otto — directors at SCG Solutions. Call 0330 175 7670 to discuss your requirements with a named contact who can coordinate the appropriate service teams. Ongoing support arrangements and responsibilities are confirmed for the services you choose.

What can SCG Solutions do for a business in Aberdeen?

IT support, cyber security, cloud telephony and Microsoft Teams calling, business internet from broadband to leased lines, and business mobiles — with cloud hosting and business continuity options. Around Aberdeen we work with sectors including manufacturing, logistics and legal & finance. Your local contact can coordinate the scope through the Southern Communications Group; pricing, availability and support are confirmed in your proposal.

We still have analogue or ISDN lines in Aberdeen. What happens in 2027?

Openreach plans to retire its traditional phone network by 31 January 2027. Review the lines and connected equipment at your Aberdeen premises, including alarms and payment terminals. For sites around Altens Industrial Estate and Bridge of Don, we can discuss replacement connectivity, number-porting arrangements and backup requirements. Check the installation timeline with your provider rather than assuming a last-minute move will be possible.

Often asked for around Aberdeen

Based on the sectors that make up the local economy — not everything we do, just what tends to come up here.

The 2027 switch-off affects Aberdeen too. Openreach plans to retire its traditional phone network by 31 January 2027. Check your phone lines, alarms and payment terminals, and plan the move with your provider.

Read about the switch-off

Aberdeen sits within our wider coverage. These pages cover the same services across a broader area, with the towns beneath them.

Business services in Aberdeen & AberdeenshireBusiness services in Scotland

Also covering Dundee.

Talk about IT, security and telecoms in Aberdeen

Tell us what needs to improve. We'll discuss the services, scope and next steps before you make a decision.

  • Site postcodes and current services
  • User, device and location numbers
  • Renewal dates, moves and priorities
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0330 175 7670