Cloud Telephony in Dundee
Hosted phone systems that work wherever your team does.
Explore serviceSteven Funai looks after SCG Solutions clients across Dundee and Tayside, bringing managed IT, cyber security, cloud telephony and connectivity together through a named local contact who understands the business.
Talk to the Dundee teamGeneral enquiries Mon–Fri, 9am–5pm · Fault reporting 24/7/365
Dundee & Tayside
Dundee has spent two decades rebuilding its economy around life sciences, digital and design rather than the industries it was once known for — two universities feed a biomedical research base, the games and software studios are a genuine cluster rather than a slogan, and the waterfront regeneration and Michelin Scotland Innovation Parc have given the city modern commercial space to put them in. These are small, technical teams with an outsized dependence on their connection: for a studio pushing builds or a lab moving datasets, the internet circuit is the production line, and an afternoon without it is an afternoon of nothing.
A Dundee studio sharing project files with contractors and a technical team handling research datasets may need different access arrangements. Record where the working files live, who owns administrator accounts and who approves external sharing. Review guest access when a project ends, separate visitor Wi-Fi from business systems where appropriate, and identify how supported devices and accounts are kept up to date.
For teams around the Waterfront, Dundee Technology Park and across Tayside, connect endpoint alerts to a named response process rather than treating an installed product as the whole security plan. Agree who investigates, who can authorise containment and how work is recovered from tested backups. Cyber Essentials readiness can help organise a control review, but certification and any sector-specific requirements need their own scope and evidence.
IT support in Dundee should start with how the team works: office users, home workers, specialist applications and the files moving between them. Decide whether you need fully outsourced support or agreed help alongside an internal IT lead. List responsibility for Microsoft 365 administration, onboarding and leavers, supported laptops, updates, backups and faults involving application or connectivity suppliers.
Steven Funai is the local contact for planning support across Dundee and Tayside. Confirm which work is remote and how on-site visits are arranged, including access, charges and scheduling. Check support hours, escalation and response targets separately from a promise to resolve every fault within a fixed time. A studio’s specialist software or a laboratory’s equipment should not be assumed included without an explicit support agreement.
Hosted phone systems that work wherever your team does.
Explore serviceTurn Teams into your business phone system.
Explore serviceLeased lines, broadband and connectivity that stay up.
Explore serviceManaged IT support, Microsoft 365, device monitoring and recoverable backups.
Explore serviceFlexible mobile plans across every major UK network.
Explore serviceManaged EDR, Microsoft 365 security, firewalls and Cyber Essentials readiness.
Explore serviceA named contact in Dundee — not a call centre.
Start by agreeing what stays with your IT lead and where SCG should help: user support, Microsoft 365 administration, device patching, backup or supplier coordination. Steven Funai is your local contact across Dundee and Tayside. For studios or teams moving large datasets, include application access and recovery testing alongside connectivity; support hours and responsibilities belong in the agreed scope.
Begin with an inventory of devices, accounts and the services holding business data, then review updates, access controls, firewall policy and backup recovery. Endpoint detection and response may form part of the plan, but it does not replace those controls. We can discuss Cyber Essentials readiness and the evidence needed; certification is assessed independently rather than guaranteed by buying a product.
Check the upstream profile, committed capacity and written repair terms of the service available at your Dundee premises. Some Full Fibre products now offer symmetric speeds, so upload alone does not identify a leased line. For a studio sending builds or a lab moving datasets, compare real workload requirements and a tested backup path before choosing the circuit.
A smaller team can discuss the same types of cloud telephony, connectivity and managed IT used by larger organisations, without assuming it needs the same deployment. Start with your users, applications, support requirements and budget; equipment, licences, installation and contract terms belong in the quote. Steven Funai provides the local contact, with solutions backed by the Southern Communications Group. Pricing and service scope are proposal-specific rather than guaranteed by company size.
Yes. Steven Funai looks after Dundee & Tayside, working with businesses across Dundee, Broughty Ferry, Monifieth, Angus and Tayside. SCG Solutions operates UK-wide, so sites you run outside Dundee City are covered too — your local director stays the point of contact for all of them.
Steven Funai — partner at SCG Solutions. Call 01382 024121 to discuss your requirements with a named contact who can coordinate the appropriate service teams. Ongoing support arrangements and responsibilities are confirmed for the services you choose.
IT support, cyber security, cloud telephony and Microsoft Teams calling, business internet from broadband to leased lines, and business mobiles — with cloud hosting and business continuity options. Around Dundee we work with sectors including schools & education, manufacturing and leisure parks. Your local contact can coordinate the scope through the Southern Communications Group; pricing, availability and support are confirmed in your proposal.
Openreach plans to retire its traditional phone network by 31 January 2027. Review the lines and connected equipment at your Dundee premises, including alarms and payment terminals. For sites around Dundee Waterfront and Michelin Scotland Innovation Parc, we can discuss replacement connectivity, number-porting arrangements and backup requirements. Check the installation timeline with your provider rather than assuming a last-minute move will be possible.
Based on the sectors that make up the local economy — not everything we do, just what tends to come up here.
The 2027 switch-off affects Dundee too. Openreach plans to retire its traditional phone network by 31 January 2027. Check your phone lines, alarms and payment terminals, and plan the move with your provider.
Read about the switch-offDundee sits within our wider coverage. These pages cover the same services across a broader area, with the towns beneath them.
Also covering Aberdeen.
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