Gamma Horizon Hosted Telephony

An industry-leading hosted platform from Gamma, with built-in disaster recovery, deep call reporting through Akixi, and no hardware to maintain.

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A Second Hosted Option

Horizon is Gamma’s hosted telephony platform, and it sits alongside Evonex as an alternative rather than a replacement. Upgrades are included, there is no on-site hardware to look after, and disaster recovery and business continuity are part of the platform rather than an add-on.

Voice quality depends far more on the connection than the platform. Pushing voice down an existing shared broadband line is the usual cause of poor calls, so Horizon is delivered over dedicated fibre or a managed Ethernet circuit with Quality of Service applied to protect the voice traffic.

Choosing between Horizon and Evonex is less consequential than most comparisons suggest, because the day-to-day experience is similar and both do the things a business actually asks for. The differences that matter in practice are integration with what you already run, how the handsets you own behave on each, and the commercial terms — which is why we would rather look at your situation than argue the platforms in the abstract.

What Horizon Does Well

Akixi Call Reporting

Horizon pairs with Akixi for real-time and historical call statistics, wallboards and dashboards across three reporting tiers — built for contact-centre environments that need to see what is happening as it happens.

Call Distribution & Hunt Groups

ACD lets you control exactly who receives which calls and how they queue, with hunt group and call-flow configuration visible from the same dashboard.

Keep Your Numbers Anywhere

Numbers stay with you when you move premises or run multiple sites, and home, office and mobile workers are all reachable as though they sat in one office.

Who we work with

We are independent of any single network or vendor, so the recommendation follows the requirement.

Telephony platforms

Hosted, on-premise or Microsoft Teams — the right answer depends on the building, not on what we prefer to sell.

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Included with Horizon

Free platform upgrades, no hardware to maintain
Built-in disaster recovery and business continuity
Delivered over dedicated fibre or managed Ethernet with QoS
Unified communications portal
Voicemail delivered to email and text
Desk phones, DECT handsets and conference phones
Softphone and mobile app
Akixi real-time wallboards and historical reporting

Gamma Horizon Hosted Telephony — Common Questions

How does Horizon compare to Evonex?

Both are hosted platforms with no on-site hardware. Horizon’s particular strength is call reporting through Akixi, which suits contact-centre style operations. Evonex has native Microsoft Teams integration. The right choice usually comes down to which of those matters more to you.

Can I run it over my existing broadband?

You can, but we would not recommend it. Sending voice down a shared broadband line is the most common cause of poor call quality, which is why Horizon is delivered over dedicated fibre or managed Ethernet with QoS applied.

What happens to my numbers if I move office?

They come with you. Because the platform is hosted, numbers are not tied to a physical line at a particular address, and the same applies across multiple sites — a business can move, open a second office or close one without any of it putting the numbers at risk. The handsets simply register at the new address when they are plugged in.

Horizon or Evonex?

Both are strong hosted platforms and the right one depends on your reporting needs, your handset preferences and how your teams actually work. We will walk you through the difference honestly.

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